Refund policy

**Refund and Return Policy**

Thank you for shopping at Leyrose Beauty. We strive to ensure your satisfaction with every purchase. Please read our policy carefully regarding refunds, returns, and replacements.

**Refunds and Returns**
We do not offer refunds or returns unless the item arrives broken or damaged. In such cases, please contact us within 48 hours of receiving your order. To process a return, we require photographic proof of the damaged item. Once verified, we will issue a replacement for the damaged item at no additional cost to you.

**Lost or Stolen Packages**
Leyrose Beauty is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for you to investigate.

**Incorrect Address**
We rely on our customers to provide accurate shipping information. Leyrose Beauty is not responsible for orders shipped to incorrect addresses provided by the customer. Please double-check your shipping address before finalizing your order.

**Contact Us**
If you have any questions about our refund and return policy, please contact us at leyrosebeauty@gmail.com. Our customer service team will be happy to assist you.

**Policy Updates**
Leyrose Beauty reserves the right to update this policy at any time. Updates will be posted on our website. It is the responsibility of the customer to review this policy periodically for changes.

By shopping at Leyrose Beauty, you agree to all terms and conditions outlined in this refund and return policy.

*Last updated: 09/05/22*